Privacy Policy

Welcome to Advance Chiropractic Clinic ("we," "our," "us"). As your trusted provider of chiropractic and physiotherapy services in Patna, we are deeply committed to protecting your personal and clinical information.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our clinic at Ghrounda, Patna, use our website, or interact with our staff.

1. Information We Collect

During your clinical consultation, assessment, and treatment phases, we may collect:

• Personal Identifiable Information: Name, age, gender, email address, phone number, and mailing address.
• Medical & Health Records: Previous medical history, current symptoms, pain severity, spine and joint assessment records, past treatments, and X-ray/MRI reports.
• Usage Data: IP address, browser type, visit durations, and page interactions when using our official website.

2. How We Use Your Information

We use the collected information for the following clinical and operational purposes:

• To accurately diagnose your musculoskeletal condition and design customized treatment plans.
• To schedule, confirm, modify, or remind you about appointments.
• To communicate with you via WhatsApp regarding consultation queries or booking requests.
• To maintain robust medical files in strict accordance with professional healthcare practices and standards.

3. Information Sharing and Disclosure

We respect your privacy and enforce strict confidentiality policies:

• We do not sell, trade, or lease patient records or personal information to third parties.
• We only share medical information with other healthcare practitioners (referrals) under your explicit verbal or written consent.
• We may disclose information where required by Indian law, judicial proceedings, or legal regulations to ensure clinical safety.

4. Data Security

We implement appropriate administrative, technical, and physical security measures to safeguard your physical and electronic health records against unauthorized access, loss, or alteration.

5. WhatsApp & Digital Communications

Our contact forms route information through your local WhatsApp application, ensuring direct secure communication. We only use these details to coordinate treatment sessions and answer your queries.